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Claims

Our goal is to make it as easy as possible for you to file claims and make changes to your insurance coverage.
Choose one of three options that works best for you:

  • Call us and we’ll do the work for you!
  • Use our mobile app to complete the tasks with your smartphone. (Contact us to receive a download.)
  • Contact your carrier using the numbers provided to file claims.

For Non-Emergency Claims:

  • Call 262.763.7644 or 800.242.2282 during normal business hours (Mon.- Fri. 8am to 5pm) to report your claim directly to your customer service agent.
    or
  • Call your insurance company directly using the 24 hour claim numbers listed below.

For Emergency Claims:

To report an emergency claim such as a serious loss involving bodily injury, substantial property damage, a serious fire, etc. please see below:

  • During normal business hours please call 262.763.7644 or 800.242.2282 (Mon.- Fri. 8am to 5pm).
    or
  • After hours call 262.763.7644 and you will be directed to our paging service and a representative will be paged to return your call.
  • Call your insurance company direct using the 24 hour claim numbers listed below.

Insurance Company 24 hour claim phone numbers:

Locate the name and phone number below of the insurance company who issued your policy. Have your policy number ready and call the 24 hour claim reporting phone number shown:

Ace / Rain and Hail

Contact Information:

800.585.9624

Acuity

Contact Information:

800.242.7666
acuity.com

Allied/Nationwide Insurance

Contact Information:

800.282.9445
alliedinsurance.com

Auto Owners

Contact Information:

888.252.4626
auto-owners.com

QBE Insurance Company

Contact Information:

888.737.8256
qbe.com

Hastings Insurance Company

Contact Information:

800.442.8277
hastingsmutual.com

IMT Insurance

Contact Information:

800.274.3531
imtins.com

Pekin Insurance

Contact Information:

309.346.1161
pekininsurance.com

Drive / Progressive

Contact Information:

800.925.2886
progressive.com

Society

Contact Information:

920.924.3914
societyinsurance.com

Travelers Insurance

Contact Information:

800.252.4633
travelers.com

United Fire Insurance Company

Contact Information:

800.343.9131
unitedfiregroup.com

West Bend Mutual

Contact Information:

877.922.5246
thesilverlining.com

What Our Customers Are Saying?

Lisa J
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Lisa Madison Johnson: Thank you Mangold Insurance for always taking care of us in a prompt and courteous manner. A special thank you to Sue Tuma for your professionalism & knowledge you are a ROCKSTAR!!!! You are very much appreciated! P.S. Thank you for all the laughs as well!!
Kelly M
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Tina Pope of Mangold Insurance was extremely helpful and went out of her way to assist our family in there insurance needs. Tina works tirelessly to research the answers we need in a timely manner. Thank you Tina for always putting your customers first!
Ozlem U
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Positive: Responsiveness
Math S
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Great service, answered all questions immediately. Thanks!
Sandra S
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A Great Agency. Very reliable with kind and caring employees, fare pricing and courteous.
Kate B
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Thank you, Mangold for making me feel like I'm a priority customer. My agent, Sue Tuma is the BEST!!
Sally M
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Wonderful insurance rep assisted me with this plan selection and also the actual enrollment process. Very easy and comfortable to work with.
Larry B
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I have been working with Sue Tuma at Mangold Insurance since we purchased Abraham’s On-Site Shredding Service in 2016. Sue was very helpful in getting all the insurance we needed initially and has been there every time we needed her for the last 4 years. Sue is always there to answer my questions, adjust my coverage and provide Certificates of Insurance to my customers when needed. We are very happy with the service we receive from Sue Tuma and Mangold Insurance.
Jane C
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I really appreciate the customer service that I receive each time I call with a need or question. Mangold Insurance has consistently been a wonderful business in our community! Tina & Krista have been especially helpful to our family! Thank you
Brad L
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Stephen has always been responsive to the needs of my clients. He clearly and accurately explains the risks he's analyzing for their unique set of circumstances, and makes recommendations for coverage that fit their needs. I've always seen him display a truly "client first" mentality! The whole team at Mangold Insurance is wonderful to work with!
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